Refund Policy

Last updated: May 06, 2022

Thank you for shopping at Sage and MI.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. This Return and Refund Policy has been created with the help of the Return and Refund Policy Generator.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Sage and MI.
  • Goods refer to the items offered for sale on the Service.
  • Orders mean a request by You to purchase Goods from Us.
  • Service refers to the Website.
  • Website refers to Sage and MI, accessible from www.sageandmi.com
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

Sage and MI exclusive products are sold as digital files.  Due to the nature of digital files, requests for refunds are not normally accepted.

You must allow Us to resolve any issues or difficulties You are facing with a Sage and MI product by contacting Us at Contact.  We will work to correct the issue You are facing as quickly as possible. A refund shall only be entertained if such request is made within 7 days from the date the item was purchased from us and refunds may only be granted under these circumstances:

  • File is corrupted and the support team is unable to fix the file on your behalf
  • File is misrepresented in its product description in terms of file types and file resolution.
  • Missing files within the purchase and the support team is unable to retrieve the file on your behalf

Unfortunately, we will not be able to make any refund in respect of your purchases if your request for refund is due to the following situations:

  • You purchased the item by accident
  • You do not have the correct software / lack the expertise to use the item and its file types.
  • You want to exchange it for another item
  • You no longer need the item
  • You have trouble downloading the item 

All refunds are at the sole discretion of Sage and MI.

Contact Us

If you have any questions about our Refunds Policy, please contact Us by any means listed on Our Contact Page.